I'll be here in the Community space if you have any QuickBooks-related concerns. ![]() You can reach them through chat or call the phone number provided in this article: QuickBooks Point of Sale Support.įor future reference, I'm adding this link to help review some of our commonly asked Point of Sale questions: QuickBooks Point of Sale (POS) FAQ. This way, they can further investigate it and forward your feedback to the Customer Service Department. They can assist you in submitting a formal complaint. But it's a balancing act making QuickBooks better and easier to use while still supporting older versions.įor now, I suggest reaching out to our phone representatives. Please know that we tend to discontinue products since we commit to developing easy financial tools that may assist you today and grow with you tomorrow. For over a week now, when I check for updates to my 2020 Accountant desktop, it runs through the updates and when it gets to the Critical Fixes update, it 'acts' like it's downloading something (the percentage starts climbing and counting the kbs), but when it finishes, it says 'Nothing new download. If you receive any security updates before this date, install them. It also means you won't receive critical security updates starting June 1, 2023. When the POS version retires, all internet-related functions will be disabled. ![]() I may haven't personally experienced what you've gone through, but I understand that the discontinuation of QuickBooks Desktop Point of Sale is affecting your business. Since an attacker probably wouldn't update the public changelog with information about their update, the lack or anything on the changelog side concerns me that an attackers "code" was just pushed out to our computers via a QuickBooks Desktop Critical Update instead of a legitimate update from Intuit. With supply chain attacks (or proof-of-concept attacks) going on in the news in past couple of weeks against the likes of Solarwinds, Microsoft, Amazon and more it's not a stretch of the imagination to think that Intuit might have came under a similar attack. Since normally when Intuit has an update their Changelog on their website is updated with information regarding the latest update. I'm brining this to everybody's attention because I'm curious if anyone else received this QuickBooks 2019 Critical Update prompt today? Does anyone know of any way besides the change log to confirm if this update was legitimately released from Intuit today? Even after the critical patch today my QB still shows R14 as well. When you check Intuit's website however there is no mention of any updates for QuickBooks 2019 and the Changelog on their website shows the last update as R14 from December 2020. ![]() The update prompt definitely was from the QuickBooks software and the Install.log shows that files were indeed updated through the QuickBooks updater today. The updater window that appeared on re-launching QuickBooks however looked very different than the one that normally appears during updates. Today my QuickBooks Pro 2019 (Desktop) prompted that I needed to install a critical update to QuickBooks and to close and relaunch the software.
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